Standard travel contract

The provisions for refund of tour groups are as follows:

1. If the travel agency cancels the contract within 7 days before departure, it shall refund all the fees collected to the tourists and pay the liquidated damages.

2. If the travel agency cancels the contract more than 7 days before departure, it shall not only bear the liability for breach of contract according to Article 63 of this contract, but also refund all the fees it has collected to the tourists. If the contract cannot be fulfilled due to force majeure and other reasons, the travel agency can refund the balance to the tourists after deducting the non-refundable fees paid to the local agency or the performance assistant.

3. If the tourist proposes to terminate the contract more than 7 days before the start of the trip, the travel agency shall refund all the travel expenses to the tourist. If the termination of the contract is proposed within 7 days before the start of the trip, the travel agency will refund the balance to the tourists after deducting the necessary expenses according to the following standards. The necessary expenses include 20% to 40% of the total travel expenses or more than 40% of the total travel expenses. The specific deduction standard depends on the number of days remaining before the start of the trip.

4. If the tourist ends the trip before the end of the trip, the fee will be refunded according to the difference between the actual expenses and the necessary expenses.

Today, with the rapid development of social economy, people's requirements for spiritual and cultural life are getting higher and higher, and tourism is widely accepted as a social, economic and cultural activity. Then, how do consumers defend their rights when they encounter travel contract disputes? Let xiaobian of beiling safety net go with you to find out!

Ways to protect consumers' rights in case of tourism contract disputes;

1. In the course of traveling, if the travel agency adds services or scenic spots, how to deal with the disputes caused by charging tourists? For disputes like this, the key depends on this agreement, and it has an offer, which needs to be clearly seen. What kind of scope and service items it includes are generally clearly written, including the arrangement of activities. At this time, tourists have the right to know and can exercise it. Before leaving, tourists may wish to ask what the travel agency projects specifically include. However, one thing is certain. If it is obviously a newly added tourism service, the travel agency must seek the consent of the tourists in advance.

2. Disputes caused by travel agencies' lowering of service standards. Travel agencies should provide services to tourists in accordance with the agreed or statutory service standards. If the service standards are lowered, this is a breach of contract, which is the most typical breach of contract in travel contracts. In this case, tourists can complain, such as the payment voucher provided by tourists, the contract voucher signed with the travel agency, the travel agency's breach of contract during the whole performance and the service standard provided in the contract, which can prove that the travel agency violated the contract and lowered the service standard. In this case, tourists can ask for a refund of the corresponding fees, and tourists can also claim other damages.

3. In the travel contract, the breach of contract by one party of the travel agency leads to the responsibility for the personal and property losses of tourists. In the process of traveling, we should pay attention to safety matters, especially to confirm that the travel agency has indeed purchased the compulsory liability insurance of the corresponding travel agency, that is, when the personal injury or property damage of tourists is caused by the fault of the travel agency, the insurance company will bear the liability for compensation on behalf of the travel agency.

4. There may be unexpected disputes with travel agencies. When encountering disputes, tourists must be calm and don't forget to safeguard their rights. The key is to keep the corresponding evidence and complain to tourism quality supervision and management institutions or consumer associations in time.

The above is Xiaobian's answer to how consumers defend their rights in case of travel contract disputes. I sincerely hope it will help you! You need to know more about consumer service rights protection, common catering service problems, rights protection methods and life service rights protection knowledge, etc. Please pay more attention to Beiling Security Internet Cafe!